Refund Policy

At Empower-Proteins, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.
1. Refund Eligibility:
  • To be eligible for a refund, the item must be unused and in the same condition that you received it.
  • The item must be returned within 30 days of the purchase date.
  • Your item must be in the original packaging.
2. Refund Process:
  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your original method of payment.
  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.
3. Return Shipping:
  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Contact Us:
5. Exceptions:
  • Some items are non-refundable and non-exchangeable. These include gift cards and clearance items.
6. Damaged or Defective Items:
  • If you receive a damaged or defective item, please contact us immediately for assistance.
7. Refund Period:
  • Refunds will be issued within 14 days of receiving your returned item.
Thank you for shopping with Empower-Proteins!